Creating the best patient experience has always been a Provision priority, and now there’s a brand new resource that helps do just that.
Introducing the Provision Healthcare Health & Wellness Destination Guide, an information directory for patients and prospective patients who want to learn more about Provision, proton therapy and available activities and amenities in Knoxville and the surrounding region.
“The Destination Guide offers a glimpse of what is available at Provision in the way of treatment and care and also what to do during non-clinical time,” says Nancy Howard, Provision vice president of global medical tourism. “This area is rich in natural and cultural resources, making a patient’s treatment stay a very peaceful and healing retreat.”
The guide comes out of Provision’s growing focus on medical tourism, as the company takes proton therapy across the country and around the world. Produced in partnership with the Medical Tourism Association, the guide will be officially debuted this weekend at the World Medical Tourism & Global Healthcare Congress in Orlando.
Nearly 30 percent of Provision’s patients live 90 miles or more away from the center, which for most means finding accommodations during their four-to-eight-week stay for proton therapy treatment. And, 21 months into its operation, the Provision Center for Proton Therapy has treated seven international patients.
Those numbers are set to grow as Provision works with medical tourism facilitators around the world to educate doctors about the promise of proton therapy and offer services to those who don’t have local access. Although proton centers are now being planned in China, Singapore, England and the Netherlands, local cancer patients need access now, and Provision’s global tourism program provides a way to connect them with the range of cancer diagnostic and treatment services available on campus, Howard says.
“The combination of our ‘Culture of Care,’ natural beauty and what we offer in terms of advanced medical technology and treatment allow us to deliver the best cancer treatment in the world in one of the most beautiful geographic areas in America. We provide a new standard of excellence in patient care.”
Provision has been advertising in magazines such as Delta Sky Magazine and Southern Living and recently launched an Asia website to provide information to a population for which cancer is becoming an increasing health concern. As Provision adds additional proton therapy centers—along with the international projects, work is set to begin on the Scott Hamilton Proton Therapy Center in Nashville later this year—services developed to assist out-of-town and international patients coming to the Knoxville campus will be available at each of those centers, facilitating an entire network of quality, patient-focused care.
“Where we were initially reaching out to the 16 counties surrounding Knoxville, our reach has now expanded globally,” Howard says. “We really do believe that people all over the world can get the best treatment and care at Provision.”